FAQs
Welcome to Snugora’s Frequently Asked Questions (FAQs) page. Here, you’ll find answers to common questions about our products, services, and policies.
1. General Questions
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Q: What products do you sell?
A: We specialize in home, indoor, appliance, furniture, and home electronic products. -
Q: Do you ship internationally?
A: Yes, we ship to the USA and the UK.
2. Ordering and Payment
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Q: How do I place an order?
A: Simply browse our website, add items to your cart, and proceed to checkout. -
Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, Apple Pay, and Google Pay.
3. Shipping and Delivery
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Q: How long does shipping take?
A: USA: 5-8 business days. UK: 6-12 business days. -
Q: Do you offer free shipping?
A: Yes, we offer complimentary shipping on all orders.
4. Returns and Refunds
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Q: What is your return policy?
A: You can return items within 30 days of receipt, provided they are unused and in their original packaging. -
Q: How long does it take to process a refund?
A: Refunds are processed within 5-7 business days after we receive the returned item.
5. Warranty
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Q: Do your products come with a warranty?
A: Yes, we offer a 1-year limited warranty on all eligible products.
6. Contact Us
For additional questions, please contact us at contact@snugora.shop or +1 (305) 298-5952.