FAQs

Welcome to Snugora’s Frequently Asked Questions (FAQs) page. Here, you’ll find answers to common questions about our products, services, and policies.

1. General Questions

  • Q: What products do you sell?
    A: We specialize in home, indoor, appliance, furniture, and home electronic products.

  • Q: Do you ship internationally?
    A: Yes, we ship to the USA and the UK.

2. Ordering and Payment

  • Q: How do I place an order?
    A: Simply browse our website, add items to your cart, and proceed to checkout.

  • Q: What payment methods do you accept?
    A: We accept credit/debit cards, PayPal, Apple Pay, and Google Pay.

3. Shipping and Delivery

  • Q: How long does shipping take?
    A: USA: 5-8 business days. UK: 6-12 business days.

  • Q: Do you offer free shipping?
    A: Yes, we offer complimentary shipping on all orders.

4. Returns and Refunds

  • Q: What is your return policy?
    A: You can return items within 30 days of receipt, provided they are unused and in their original packaging.

  • Q: How long does it take to process a refund?
    A: Refunds are processed within 5-7 business days after we receive the returned item.

5. Warranty

  • Q: Do your products come with a warranty?
    A: Yes, we offer a 1-year limited warranty on all eligible products.

6. Contact Us

For additional questions, please contact us at contact@snugora.shop or +1 (305) 298-5952.